Field Services and Logistics - break-fix, spares & maintenance

The Highest Levels of Service

Our platform leverages a fully integrated ITIL-based service delivery platform that provides fault management, SLA tracking and asset tracking – all used to deliver consistent and timely IT support to your business.

We can manage swaps and spares, hardware replacement, diagnostics, remote-hands, provisioning and can coordinate multiple vendors, to provide prompt and timely service without compromise.

Key Features

Fault Diagnostics
Trained engineers can perform diagnostic tests to determine the nature and cause of any fault. ITIL-based service delivery, ticketing and comprehensive fault management.
Parts and inventory management
Replacement parts, inventory management and trained service engineers
Remote Monitoring
Integration with monitoring and alarm platforms for pro-active response and prompt fault resolution.
Trained Engineers
Vendor certified engineers, expertise and round the clock cover.
SLA Monitoring
Strict SLA adherence and monitoring, fully integrated across all service elements.

Customers and Partners

More Information

Want to find out how our field services can help your business …